Michel Camp (Near Tema), July 01, GNA – The New Crystal Health Services Limited has commissioned a hospital at Michel Camp to provide family-and-patient-centered care to residents of Kpone-Katamanso.
The facility which used to be a health centre has been expanded and upgraded into a hospital to meet all the growing demands of clients.
The facility which was funded with loans and grants from the International Finance Corporation (IFC) a sister organization of the World Bank and has AMPC International Health Consultants BV as the project managers and Sawer-Nanor and Sons Company Limited as the contractor.
Professor Agyeman Badu Akosa, Board Chairman of New Crystal Health Services Limited said as part of the Company’s resolve to provide quality health care to its clients who were mostly low-income people, it had to expand to provide them with more options for their healthcare.
Prof. Akosa said the new hospital would now not only provide the general services it used to provide but would also run specialists’ clinics for Ear, Nose, and Throat (ENT), urology, skin, prosthetics, and orthotics, among others.
Dr Wisdom Amegbletor, Chief Executive Officer of the New Crystal, told the Ghana News Agency that his outfit had to expand and upgrade the facility “because of the quality of service we give our clients so in spite of the small facility we have a lot of clients who come in and the place get crowded with some receiving treatment in chairs, we try to refer them but still they don’t want to go.”
Dr Amegbletor said with the new facility, they were ready to offer a family and patient-centered care based on the principles of dignity and respect, patient participation, information sharing, and collaboration.
He said as Africans, the family was more important than individuals and therefore decided to be conscious of the traditional roots which was the family, being the centre of everything, and for that matter the need to place the family at the heart of their services.
He further noted that they also recognized that the community they operated in was a major stakeholder.
Therefore, the need to collaborate with them by bringing together more people from outside its management to investigate its operations and advise them on the best way forward, the best practices, the things they were doing wrong, and how best to correct them to ensure that they continue to stay relevant and meet the needs of the people.
On the use of local contractors, he commended the work done and called on the government and other investors to appreciate the work of local contractors as they were equally capable of delivering quality works.
Mr Simon Sawer Tetteh, Managing Director of Sawer-Nanor and Sons Company Limited, on his part said the intermittent increases in building materials such as cement, and iron rods were impacting negatively on their work which he noted ended up in a lot of variations in initial estimates for projects.
Mr. Tetteh also said the lack of skilled labour was another huge problem that made it difficult for them to make use of local content in delivering such projects and therefore had to rely on old hands or look elsewhere for the supply of labour.
He, therefore, advised the youth to take apprenticeship seriously to enable them to take up such works as the only way to be skilful was to have the patient to learn the practical training from their master craftsmen.
Nii Tetteh Otu II, Paramount Chief of Kpone, chairing the commissioning, commended New Crystal for bringing health care to the doorsteps of residents and urged management to institute good maintenance culture.