By Christopher Tetteh, GNA
Goaso (B/A), Sept. 22, GNA – The Management of MTN Ghana Limited, a mobile telecommunication company, has expressed confidence in the government’s National Identification Card (NIC) initiative as it would enhance accurate information and authenticate data gathering.
The identification card, MTN Management believes would help the company to have accurate data about every Ghanaian to facilitate easier delivery of services to customers.
Mr Michael Kwasi Amengor, the acting Northern Sector Manager of the Company gave the affirmation when speaking at a one-day MTN community forum held at Goaso in the Asunafo North Municipality of Brong-Ahafo Region.
The forum engaged representatives of various institutions, heads of security services, traditional rulers, assembly members and the general public.
It showcased developmental plans and corporate social responsibility achievements of the company through the MTN Ghana Foundation for nation-building and also discussed ways of addressing seeming challenges in their services to residents in the Municipality.
In response to a question regarding why the Company had not been able to identify and arrest fraudsters manipulating their mobile money system to serve as a deterrent to others, Mr Amengor attributed that to the non-existence of a more authentic NIC.
He praised government for the initiative through the National Identification Authority to provide every Ghanaian citizen with a NIC.
Mr Amengor said « MTN was doing everything possible to secure the system to prevent tricksters from having their way, but the NIC would make the effort easier and improve efficiency in the company’s daily activities ».
He said many people have provided inaccurate information for their sim cards registration which was making the tracking of such individuals and fraudsters difficult.
Hence the NIC, if issued would eradicate all those with incorrect and fake information like wrong date of birth and non-existing house numbers in the system, Mr Amengor said.
He pledged the company’s determination to provide qualitative network and other mobile phone services to customers by developing products to meet their needs and satisfaction.
Mr Amengor said the company was engaging the Police to clamp down on the fraudsters, and urged customers who received messages of wrong mobile money transfers on their wallets to report to the company.
